Frequently Asked Questions
If you've read the FAQ below, and still have questions, or need to contact us about something else, please send us an email (to grimtrailsha@gmail.com) and we'll get back to you shortly."
What is your attraction?
Grim Trails is an award-winning fairy-tale and folklore themed haunted trail with scenes woven throughout small buildings and woods. Don’t believe us? Check out our preview video!
What age groups are appropriate?
While we believe Halloween is for everyone, we do not recommend our haunted trail for children under 10 due to the fright factor. Children under the age of 10 will receive the same terrifying show as any other patron for the same price. No strollers will be permitted into the attraction. Guests under the age of 16 must be accompanied by an adult.
Will the monsters touch me?
Our haunted house has a no-touch policy- our actors and staff will not touch you, and customers are not allowed to touch us. Due to low-light conditions and narrow passages, our monsters may bump into you. Our creatures will not push, grab or maul you.
Does your haunted house have security?
Yes! All guests must pass through a walkthrough metal detector for the safety of our staff and guests. We also have security present at all times when the attraction is open.
What Items Are Not Allowed Inside?
No weapons of any kind, lighters, matches, e-cigarettes, backpacks, umbrellas, purses larger than 12"x12", beverages, cameras, photography equipment. Halloween masks or costumes will not be permitted. Bags and purses will be subject to search. Any guest in a costume or Halloween mask will be asked to leave.
Is it different from last year?
Absolutely! As the longest walkthrough attraction in Louisville, we're continually revamping and adding to our 1/2 mile-long trail. Follow us on Facebook and Instagram for sneak peeks of everything we're dishing up this year.
What form of payment do you accept
We accept cash, Visa, Mastercard and Discover.
Is it really Scary?
We certainly hope so!
If I get too scared and have to leave through an emergency exit, do I get a refund?
No.
Do you use strobe lights?
Yes. We use strobe lights, fog, snow and laser machines.
Should I wear sandals?
Grim Trails is an outdoor haunt, so closed-toed shoes are recommended. You might encounter roots, rocks, or muddy conditions!
I want to do a story on the attractions, who do I contact?
For media inquiries:
ATTN: Michael Coombs
grimtrailsha@gmail.com
ph: 502.649.4149
Are you hiring? How do I apply to work here?
We ARE accepting applications, you are welcome to apply here.
DISCLAIMER
Haunted Yard, LLC presents Grim Trails Haunted Attractions reserves the right to refuse a ride to any patron at any time, for any reason. Your ticket is a revocable license and can be taken with admission refused. All patrons will voluntarily assume all risks and dangers associated with the attraction and agrees to release the operator(s), affiliates, officers, directors, employees, and landlord from any liability, harm, injury or death, cost or expense whatsoever that may arise directly or indirectly from attending this attraction. APPROPRIATE ATTIRE IS REQUIRED. You will experience audio & visual disturbances, low visibility, strobe lights, fog, and damp conditions, encounter uneven walking surfaces in a physically demanding environment. While every effort is made to ensure your safety, you should not participate if you are: pregnant; suffer from claustrophobia; are prone to seizures; have heart, back, or respiratory problems.